Privacy Policy

Last updated: February 2026

With Heart Films (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

By using this website, you agree to the practices described in this policy.

1. Who We Are

Website: https://withheartfilms.com

Business: With Heart Films — Destination Wedding Filmmakers

For any privacy-related questions, you may contact us via the contact form available on this website.

2. Information We Collect

Information you provide to us

When you submit an enquiry or contact us through forms, email, or other communication methods, we may collect:

  • Name
  • Email address
  • Wedding or event details
  • Any information voluntarily included in your message

This information is collected only for communication and service-related purposes.

Automatically collected information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Pages visited
  • Interaction with website content

This data helps us improve website performance and user experience.

3. How We Use Your Information

We use personal data to:

  • Respond to enquiries
  • Communicate about services and projects
  • Improve website performance and usability
  • Maintain website security
  • Comply with legal obligations

We do not sell or rent personal data to third parties.

4. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Your consent (contact forms, cookies)
  • Legitimate business interest (communication and service delivery)
  • Legal obligations where applicable

5. Cookies and Tracking Technologies

This website uses cookies to ensure proper functionality and improve user experience.

Cookies may include:

  • Essential cookies (website functionality)
  • Analytics cookies (website performance measurement)

You can manage or withdraw cookie consent at any time through the cookie banner displayed on the website.

6. Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect anonymised usage data such as:

  • Pages visited
  • Time spent on pages
  • Device and browser information

Google processes this data according to its own privacy policy:

https://policies.google.com/privacy

7. Third-Party Services

We may use trusted third-party providers to operate our website, including:

  • Google Workspace (email communication)
  • Cloudflare (security and performance optimization)
  • Website hosting providers

These services process data only as necessary to provide their functionality.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure HTTPS encryption
  • Server-level security protections
  • Restricted administrative access

While we take reasonable steps to protect data, no system can guarantee absolute security.

9. Data Retention

Personal data is retained only for as long as necessary to:

  • Respond to enquiries
  • Maintain business communication records
  • Comply with legal requirements

10. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

You may exercise these rights by contacting us through the website.

11. Children’s Privacy

This website is not intended for individuals under the age of 16, and we do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy when necessary. Updates will be posted on this page with a revised date.

13. Contact

If you have questions regarding this Privacy Policy or your personal data, please contact us through the enquiry form on this website.